Last updated: July 2026
1. Introduction
Industrial Machinery Hub is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
2. Data Controller
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Industrial Machinery Hub
📍 Cluj-Napoca, Romania
✉ info@industrialmachineryhub.com
3. Information We Collect
We may collect the following types of information:
- Name
- Company name
- Email address
- Phone number
- Country and business information
- Information submitted through contact forms
- Quotation requests
- Technical inquiries
- Website usage data
- IP address
- Browser and device information
4. How We Use Your Information
Your personal information may be used to:
- Respond to inquiries and quotation requests;
- Provide products and engineering services;
- Manage customer relationships;
- Improve our website and services;
- Process orders;
- Provide technical support;
- Send requested information;
- Comply with legal obligations.
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds under the General Data Protection Regulation (GDPR):
- Your consent;
- Performance of a contract;
- Compliance with legal obligations;
- Our legitimate business interests.
6. Cookies
Industrial Machinery Hub uses cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
Detailed information about cookies is available in our Cookie Policy.
7. Analytics
We may use website analytics tools such as Google Analytics to better understand how visitors interact with our website. These services may collect anonymous usage information including visited pages, session duration, browser type, and device information.
8. Data Sharing
We do not sell your personal information.
Your data may be shared only when necessary with:
- Technology partners;
- Shipping companies;
- Payment providers;
- Hosting providers;
- IT service providers;
- Legal authorities where required by law.
9. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
10. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.
11. Your Rights
Under the GDPR, you may have the following rights:
- Access your personal data;
- Request correction of inaccurate information;
- Request deletion of your personal data;
- Restrict processing;
- Object to processing;
- Request data portability;
- Withdraw your consent at any time.
12. Third-Party Links
Our website may contain links to third-party websites. Industrial Machinery Hub is not responsible for the privacy practices or content of external websites.
13. International Data Transfers
Where necessary, personal information may be processed by trusted service providers located outside your country. Appropriate safeguards are implemented where required by applicable data protection laws.
14. Changes to This Privacy Policy
Industrial Machinery Hub reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page together with the revised "Last updated" date.
15. Contact
If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us:
Industrial Machinery Hub
📍 Cluj-Napoca, Romania
✉ info@industrialmachineryhub.com